Shipping Policy
Shipping Policy
Order Processing
Once you place an order, we begin preparing it right away. Orders are typically processed and dispatched within [1-2] business days of payment confirmation. During sale periods or high order volumes, this may extend slightly, and we'll notify you if there's a delay.
Delivery Time
Once shipped, delivery usually takes [4-6] business days, depending on your location. Metro cities generally receive orders faster, while remote or rural areas may take a bit longer.
Shipping Charges
- All orders are charged a flat delivery fee of ₹29, across India
- Our minimum order value for individually selected stickers is ₹249.
Order Tracking
Once your order is shipped, you'll receive an email with your tracking details. You can also check your order status anytime from the "Order History" section of your account.
Shipping Partner
We currently ship using Shiprocket and its network of trusted courier partners across India, ensuring reliable delivery to most pin codes.
Areas We Ship To
We currently ship across India. If your pin code is not serviceable by our courier partners, we'll notify you and offer a refund or alternate arrangement.
Delayed or Lost Shipments
While we work with reliable courier partners, delays can occasionally happen due to weather, courier issues, or regional disruptions beyond our control. If your order is significantly delayed or appears lost in transit, please contact us with your order number and we'll investigate and resolve it promptly.
Damaged Packages
If your package arrives visibly damaged, please contact us immediately with photos within 48 hours of delivery. We'll arrange a replacement or refund as per our Return & Refund Policy.
Incorrect Address
Please double-check your delivery address at checkout. We are not responsible for delays or non-delivery due to an incorrect or incomplete address provided by the customer. If you need to update your address, contact us before the order has been shipped.
Contact Us
For any shipping-related questions, reach out to us at help@stickyflex.in or via WhatsApp at +91 91092 02112, or use the Contact Us form on our website.